Shipping policy
We want your cute stationery treasures to arrive safely and quickly! Here’s everything you need to know about shipping from Penils.store.
Shipping Locations:
- We ship to Canada and selected international countries.
- Some remote locations may take longer; additional charges may apply.
Processing Time:
- Orders are usually processed within 1–2 business days.
- Personalized or bulk orders may take up to 5 business days.
Shipping Methods & Estimated Delivery:
- Standard Shipping: 5–10 business days (Canada)
- Express Shipping: 2–5 business days (Canada)
- International shipping times vary by destination.
Shipping Costs:
- Calculated at checkout based on weight, dimensions, and destination.
- Occasionally, promotions may include free shipping.
Order Tracking:
- You will receive a tracking number via email once your order ships.
- Track your package easily through the carrier’s website.
Lost or Damaged Packages:
- Please contact us immediately at
support@Penils.storeif your package is lost or damaged. - We’ll work with carriers to ensure a replacement or refund is provided.
Shipping with us is like sending a little pastel hug in the mail! 💌